Diagnosing and resolving slowness due to software issues, background processes, or low resources.
Installing, configuring, and updating business applications and security patches.
Troubleshooting problems with sending, receiving, syncing, or configuring email accounts (e.g., Outlook, Gmail).
Assisting with Wi-Fi drops, VPN setup, or internet access issues*.
Resolving problems with printers, scanners, webcams, and other external devices.
Helping users regain access to systems and reset or manage their credentials.
Identifying and responding to potential infections or security threats.
Troubleshooting shared drive access, cloud storage problems (OneDrive, Google Drive), or file permission errors.
Addressing blue screens, random shutdowns, and software-related system errors.
Our remote support team is here to troubleshoot and fix your IT problems. Are you ready?